COVID-19 latest information


For general information about COVID-19 or to seek support, please call our customer service team on 9267 9267 and select option 3. We can provide information or direct you to the best contact for your query. Please note the National Coronavirus Helpline, 1800 020 080, is available for any medical related questions or advice.

Read more about the City's response to COVID-19

Frequently Asked Questions

Note: These materials have been prepared for information purposes only and are simply a general guide. No guarantee can be given on the accuracy of this information.

What is live streaming?

Live streaming is the transmission over the Internet of video of an event as it happens. Streaming is a form of online video in which the site sends video footage to a user's machine "on the fly" rather than as a complete file. It is like the difference between watching a TV show as it airs and watching a DVD.

What do I need to view the videos?

You need a device running a supported operating system, a supported web browser, and speakers. Please see responses below for more details.

What platforms and browsers are supported?

The following browsers are supported:

  • Chrome
  • Firefox
  • Internet Explorer 11+
  • Opera
  • Safari
  • iOS
  • Android 4(Mobile)

What connection speed is required to watch the videos?

To be sure the video will play smoothly, you will need a minimum connection speed of 700kbs.

How much data will be used while streaming a video?

While live streaming a video from this website, it will use approximately 6mb per minute (700kbps).

Video Player for archive videos?

For archive videos, you need a browser compatable to play html5 video most update to date browsers can play html5 video.

How soon after a Council Meeting will the video be available to watch?

In most cases, once a Council Meeting has concluded, the video will be available to watch online within two business days. These are available in the archive.